Shipping & Delivery

At Wild & Grown, every order is handled with exceptional care - from the moment it leaves our studio to the moment it arrives in your hands.

Processing Time

Orders for loose stones are typically processed within 2-3 business days. Each diamond is inspected, verified, and packaged securely before shipment.

Shipping within Canada
 
All domestic orders are shipped via insured courier (FedEx or UPS) with tracking and signature upon delivery. Shipping within Canada is free on all orders over $500 CDN, and a flat rate of $15 CDN applies to all orders under that amount.

International Shipping

We are pleased to offer secure, international shipping through trusted courier partners such as FedEx, UPS or DHL. Shipping costs are calculated at checkout based on the destination and the applicable courier rates.

All international shipments include full tracking and insurance coverage. Please note that customs duties, taxes, or import fees may apply depending on your country and are the responsibility of the customer. 

Delivery Estimates: 

Canada: 2-5 business days after dispatch

United States: 3-7 business days after dispatch

International: 5-10 business days after dispatch

Packaging

Every Wild & Grown order arrives in secure, discreet packaging, with documentation and certification enclosed where applicable. 

Lost or Delayed Packages

While rare, delays or losses may occur during transit. Wild & Grown will assist in filing courier claims on insured packages. Please contact us within 7 days of any unexpected delay.